<div class="flex flex-col text-sm pb-25">
<article data-turn-id="250cbb1f-f738-4ea6-bf12-c809d6719325" data-testid="conversation-turn-28" data-scroll-anchor="true" data-turn="assistant" tabindex="-1" dir="auto" class="text-token-text-primary w-full focus:outline-none [--shadow-height:45px] has-data-writing-block:pointer-events-none has-data-writing-block:-mt-(--shadow-height) has-data-writing-block:pt-(--shadow-height) [&amp;:has([data-writing-block])>*]:pointer-events-auto scroll-mt-[calc(var(--header-height)+min(200px,max(70px,20svh)))]">
<div class="text-base my-auto mx-auto pb-10 [--thread-content-margin:--spacing(4)] @w-sm/main:[--thread-content-margin:--spacing(6)] @w-lg/main:[--thread-content-margin:--spacing(16)] px-(--thread-content-margin)">
<div tabindex="-1" class="[--thread-content-max-width:40rem] @w-lg/main:[--thread-content-max-width:48rem] mx-auto max-w-(--thread-content-max-width) flex-1 group/turn-messages focus-visible:outline-hidden relative flex w-full min-w-0 flex-col agent-turn">
<div class="flex max-w-full flex-col grow">
<div data-message-author-role="assistant" data-message-id="084aa886-da75-45db-a9a6-d393428e8729" data-message-model-slug="gpt-5-2" dir="auto" class="min-h-8 text-message relative flex w-full flex-col items-end gap-2 text-start break-words whitespace-normal [.text-message+&amp;]:mt-1">
<div class="flex w-full flex-col gap-1 empty:hidden first:pt-[1px]">
<div class="markdown prose dark:prose-invert w-full wrap-break-word light markdown-new-styling">
<p data-start="102" data-end="217">We follow a detailed internal checklist to ensure the property is fully captured according to the selected service.</p>
<p data-start="219" data-end="291">If you’re wondering whether everything was covered, here’s how it works.</p>
<hr data-start="293" data-end="296">
<h2 data-start="298" data-end="329">Our Photo Coverage Process</h2>
<p data-start="331" data-end="353">For every photo order:</p>
<ul data-start="355" data-end="590">
<li data-start="355" data-end="428">
<p data-start="357" data-end="428">The <strong data-start="361" data-end="386">Bootz Force Rep (BFR)</strong> follows a predefined coverage checklist</p>
</li>
<li data-start="429" data-end="490">
<p data-start="431" data-end="490">Required areas are captured based on the service selected</p>
</li>
<li data-start="491" data-end="538">
<p data-start="493" data-end="538">Files are submitted for internal processing</p>
</li>
<li data-start="539" data-end="590">
<p data-start="541" data-end="590">Our Quality Control team reviews the submission</p>
</li>
</ul>
<p data-start="592" data-end="653">This ensures the property is photographed according to scope.</p>
<hr data-start="655" data-end="658">
<h2 data-start="660" data-end="697">What If Something Wasn’t Captured?</h2>
<p data-start="699" data-end="743">If an area could not be photographed due to:</p>
<ul data-start="745" data-end="831">
<li data-start="745" data-end="764">
<p data-start="747" data-end="764">Inaccessibility</p>
</li>
<li data-start="765" data-end="784">
<p data-start="767" data-end="784">Safety concerns</p>
</li>
<li data-start="785" data-end="807">
<p data-start="787" data-end="807">Property condition</p>
</li>
<li data-start="808" data-end="831">
<p data-start="810" data-end="831">Seller restrictions</p>
</li>
</ul>
<p data-start="833" data-end="905">Our team includes notes explaining the situation when sharing the files.</p>
<hr data-start="907" data-end="910">
<h2 data-start="912" data-end="936">Still Have Questions?</h2>
<p data-start="938" data-end="985">If you believe something is missing or unclear:</p>
<ul data-start="987" data-end="1103">
<li data-start="987" data-end="1050">
<p data-start="989" data-end="1050">Comment directly in the <strong data-start="1013" data-end="1030">Activity Feed</strong> inside your order</p>
</li>
<li data-start="1051" data-end="1103">
<p data-start="1053" data-end="1103">Contact us through our official support channels</p>
</li>
</ul>
<p data-start="1105" data-end="1161">Our team will review the photos and respond accordingly.</p>
<hr data-start="1163" data-end="1166">
<p data-start="1168" data-end="1356" data-is-last-node="" data-is-only-node="">If your concern relates to photo quality rather than coverage, see:<br data-start="1235" data-end="1238"><strong data-start="1238" data-end="1280">My Photos Look Different Than Expected</strong><br data-start="1280" data-end="1283"><a data-start="1283" data-end="1356" data-is-last-node="" rel="noopener" href="https://support.investorbootz.com/my-photos-look-different-than-expected/" class="decorated-link" target="_new">https://support.investorbootz.com/my-photos-look-different-than-expected/</a></p>
</div>
</div>
</div>
</div>
<div class="z-0 flex min-h-[46px] justify-start">&nbsp;</div>
<div class="mt-3 w-full empty:hidden">
<div class="text-center">&nbsp;</div>
</div>
</div>
</div>
</article>
</div>
<div aria-hidden="true" data-edge="true" class="pointer-events-none h-px w-px absolute bottom-0">&nbsp;</div>

We follow a detailed internal checklist to ensure the property is fully captured according to the selected service.

If you’re wondering whether everything was covered, here’s how it works.

----------------------------------------


OUR PHOTO COVERAGE PROCESS

For every photo order:

 * The Bootz Force Rep (BFR) follows a predefined coverage checklist

 * Required areas are captured based on the service selected

 * Files are submitted for internal processing

 * Our Quality Control team reviews the submission

This ensures the property is photographed according to scope.

----------------------------------------


WHAT IF SOMETHING WASN’T CAPTURED?

If an area could not be photographed due to:

 * Inaccessibility

 * Safety concerns

 * Property condition

 * Seller restrictions

Our team includes notes explaining the situation when sharing the files.

----------------------------------------


STILL HAVE QUESTIONS?

If you believe something is missing or unclear:

 * Comment directly in the Activity Feed inside your order

 * Contact us through our official support channels

Our team will review the photos and respond accordingly.

----------------------------------------

If your concern relates to photo quality rather than coverage, see:
My Photos Look Different Than Expected


 
 
 

Are These Photos Complete?

Why Didn’t I Get Certain Angles?